About Us
Working With You and For You to Find the Right Home Loan
Your mortgage experience is only as good as your loan officer – and our loan officers are the best in the mortgage industry!
Shelter was founded in 1984 and has been originating loans in Georgia since 1993. We partner with real estate companies to offer you a convenient one-stop experience for your home buying and financing needs. Today, we are recognized as the industry leader in mortgage partnerships because we are experts in our business and deliver outstanding service.
Meet the Shelter Leadership Team
Our Mission & Vision
Mission Statement
To close mortgages on time with excellence, a personal touch, and a simple process.
Vision Statement
To provide an outstanding mortgage experience that helps people realize their dreams of homeownership.
Remarkable Service
Put the customer first | Go above and beyond | Friendly, positive, reliable
Uncompromising Integrity
Do the right thing | Follow-through on what we say we’ll do | Honest, trustworthy, genuine
Exceptional Teamwork
Row together for maximum efficiency | Meet and collaborate regularly | Dependable, helpful, respectful
Clear Communication
Update clients proactively | Keep teammates in the loop | Timely, consistent, thorough
Personal Growth
Continue learning and improving | Pursue leadership development | Driven, intentional, professional
One Word
All Shelter Home Mortgage employees were asked to come up with the “one word” that would be their focus for this year. Here is our amazing compilation of words for 2022.
Get to Know Onward Home Mortgage
This is what we're all about.
We're Fast
And you'll never have to track us down.
We Embrace Technology
Through our state-of-the-art Customer Portal.
We're Local
We're located right here in Georgia.
We Promise
Integrity, Accessibility, Responsiveness, Trustworthiness, & Timeliness.
We're Here 24/7
Call us anytime - even on nights, weekends, and holidays.
We Work Hard
Our mission is to exceed your expectations.
The Journey to Your New Front Door
Your Guide to Buying a Home
Curious about what goes into purchasing a home? The process can be overwhelming and confusing, but let's help remove some of that uncertainty. Check out our homebuying guide to better understand the mortgage process and the benefits you'll get from working with Shelter Home Mortgage.
What Clients Say
We are proud to have such a strong alliance and partnership with Shelter Home Mortgage! It’s not often that you can consider a vendor a “True Partner”, but in today’s Real Estate and Financial climate, it’s exactly what an agent needs to be successful with their lender. To say we are pleased at Shelter’s performance with our team is an understatement! We look forward to a continued relationship!
I have been fortunate to work with Shelter Home Mortgage for years now and I cannot say anything but positive comments about their processes. I have been in the real estate business for over 30 years and a Managing Broker for 20 plus years and have had many different lenders as alliance partners. I have found many times that other lenders do not do what they say they will do but NOT with Shelter! Shelter does exactly as they say they will do! My entire Market Center has been extremely pleased with Shelter Home Mortgage.
The ability to refer a buyer to a lender I know will get them to the closing table is very valuable to my business. I have experienced nothing but fast, efficient and courteous service with Shelter, and even my most difficult clients have raved about the experience.