THE INTOWN TEAM

KIM POUNDERS

Kim has nearly two decades of experience in the mortgage industry and joined Shelter Home Mortgage in 2015. She is a Loan Officer with Shelter’s Intown Team which received Shelter’s President's Award for the last two years, as well as the MBAG Diamond, Platinum, or Gold Awards for multiple years, honoring loan originators who have demonstrated excellence in their field. Kim herself was the individual recipient of the MBAG Gold Award in 2015.

Kim was born and raised in Muscle Shoals, Alabama, the little town famous for FAME Studios. Kim attended Auburn University where she majored in civil engineering. After spending five years working in the engineering field, Kim embarked on her mortgage career.

Kim currently lives in Atlanta. She loves riding her bike, Cyclocross racing, CrossFit, and spending time with her family and dogs. She also has a passion for rescuing and caring for animals in need.

KIM POUNDERS

 Loan Officer

NMLS # 782208

  (404) 877-2727

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ERIN DE ARMAS

Erin has over a decade of experience in the real estate and mortgage industries and joined Shelter Home Mortgage in 2013. She is a Loan Officer with the Intown Team. Erin and her team continue to be leaders in their field, receiving Shelter’s President's Award for the last two years, as well as the MBAG Diamond, Platinum, or Gold Awards for multiple years, honoring loan originators who have demonstrated excellence in their field.

Erin was born and raised in the Midwest and graduated from Bethel University in Saint Paul, MN with a Bachelor of Arts in Business Management.

Erin moved to Atlanta in 2013 from northern California with her husband, Rod, and their daughter, Bella. In her free time, she enjoys wake surfing on Lake Lanier, spending time with friends and family, and traveling. She is also learning to play tennis.

ERIN DE ARMAS

 Loan Officer

NMLS # 1068752

  (678) 209-6888

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CHARLOTTE KELLY

Charlotte joined Shelter Home Mortgage in 2015. She is a Loan Officer with the Intown Team. Charlotte and her team continue to be leaders in their field, receiving Shelter’s President's Award for the last two years, as well as the MBAG Diamond, Platinum, or Gold Awards for multiple years, honoring loan originators who have demonstrated excellence in their field.

Charlotte was born and raised in Dublin, a quaint middle Georgia town. She attended The University of Georgia and graduated with a bachelor’s degree in social work.

Charlotte lives in Atlanta with her husband Jon-Ford, their son, and two Schnoodle puppies. During their free time they enjoy Atlanta United matches, time with friends and family, volunteering with Orchard Ministries, home improvement, and traveling.

CHARLOTTE KELLY

 Loan Officer

NMLS # 1743413

  (478) 290-3624

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WHEN YOU WANT YOUR HOME LOAN DONE RIGHT

You can count on us for:
WORLD CLASS SERVICE

Minimize the hassle and close on time.

ACCOUNTABILITY

We provide consistent communication throughout your entire loan process.

COMPETITIVE RATES

We use multiple sources to find you a great rate!

VAST PRODUCT LINE

We offer today's top mortgage products.

CONTROL

As a direct lender, we control your loan from start to finish.

EASY APPRAISALS

We only use the very best local appraisers.

The Intown Team made the whole process very easy for us. They provided a level of service that made things streamlined and easy to understand. I absolutely would not hesitate to recommend them and hold the whole experience in very high regard.
Joel R.
It was a pleasure to work with Erin De Armas and her team. They never failed to keep us informed, on track, and made sure we were ready to close without a hitch. I highly recommend this team to any home buyer!
Anne B.
Working with Kim and the team at Shelter was a fantastic experience. Every step of the process was clearly outlined both in phone calls and email. I never felt lost or confused about what was happening with our loan or what I was due to provide. The team was also very responsive if I had a question and I love that Kim would call with weekly updates. I would unquestionably recommend Shelter to anyone looking for a mortgage.